Planned Portal downtime
The Portal will be unavailable from 4:30pm on Friday 30 October until 8:30am on Monday 2 November. This is to support preparations for the integration of Active IQ with NCFE.
What’s the impact of unseen trauma?
70% of people experience trauma at some point in their lives, and this has lasting effects. For the people you support every day, it could damage trust and stop them engaging with the help they need. And for staff, it can affect everything from wellbeing to job performance.
Without a good understanding of trauma, you might miss the signs and struggle to respond effectively. But with the right skills, you can create supportive, neuroinclusive environments that bring out the best in every person.
Here’s how our trauma-informed practice courses benefit everyone.
Professionals
Supporting others isn’t easy, and working with diverse needs in emotionally demanding situations can take a toll on your own wellbeing. Our courses help you respond with confidence so that you can take care of yourself as well as those around you.
Leaders
Our three-part pathway helps managers get the best from diverse teams. You’ll learn how to recognise stress and trauma and create a more compassionate culture where everyone can thrive. Discover our trauma-informed leadership programme.
Those you support
Help those you support feel safe, understood, and valued, regardless of their differences. Research shows trauma-informed care makes people more likely to engage with services.
Our trauma-informed practice pathway
Our online CPD pathway includes the following courses. You can enrol directly through each course page or find out more about group enrolments below.
An Introduction to Trauma-Informed Practice
Understand how trauma shapes behaviour, wellbeing, and engagement with services, and adjust your approach to reduce conflict and create psychological safety.
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Enhancing Neuroinclusivity Through Trauma-Informed Practice
Explore how trauma and neurodivergence overlap and how to create more neuroinclusive environments.
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Trauma-Informed Management Essentials
Become a better leader with approaches that build trust, prevent burnout, and help everyone flourish.
Find out more
Trauma-informed practice in action for managers and HR professionals
Help employees thrive with practical strategies that ensure they feel understood and supported through challenging times
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Trauma-informed practice in action: Supporting children and young people
Learn practical strategies for supporting children and young people through emotional distress so they feel safe and understood.
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Trauma-informed practice in action for health and social care
Learn practical approaches that de-escalate tension and help people feel safe, understood, and ready to engage with services.
Find out moreWhy become trauma-informed?
Our trauma-informed CPD benefits you, your organisation, and those around you.
- Strengthen care: Whether you work with patients, students, or other service users, improve trust and communication to ensure they receive the support they need.
- Boost wellbeing: Manage emotionally challenging situations more confidently, reducing stress and burnout for yourself and your team.
- Improve performance and retention: Our full pathway helps leaders ensure every team member feels valued and supported to reach their potential.
- Create a more compassionate culture: Embed people-first behaviours that benefit staff, service users, and the entire organisation.
- Standardise your approach: Create a consistent understanding of trauma among different teams and sites.
- Provide evidence for audits and inspections: CPD creates tangible proof of staff development.
- Support compliance with key policies: Trauma-informed practice directly supports your safeguarding, behaviour, and EDI policies.
How it works
- 100% online
- Affordable (£15–£20 per person per course)
- Flexible and self-paced
- 2 hours per course
- Mix and match courses to suit staff responsibilities
- Practical, reflective activities to reinforce learning
- Digital badge on completion
Who it’s for
Our courses are ideal for anyone who supports others at work. This includes:
- Healthcare professionals
- Social care staff
- Teachers and education staff
- Social workers and counsellors
- Community and youth workers
- Managers and HR professionals
- Volunteers
Build a trauma-informed team
Our trauma-informed practice training has benefited hundreds of professionals in settings from hospitals to schools. Get in touch to enrol your team today
Professional reflection in practice
I found this trauma-informed course to be informative, engaging, and highly relevant to my professional role within education. The course provided a clear understanding of trauma, its long-term impact on individuals, and the importance of recognising signs of traumatic stress. I particularly valued the focus on empathy, safety, empowerment, and trauma-informed responses when supporting others. The reflective elements encouraged me to consider my own practice and how I can create a more inclusive, supportive, and emotionally safe environment for learners. The content was well structured, easy to follow, and practical for real-life situations.
I particularly appreciated hearing the real-life scenarios shared by individuals throughout the training. These examples brought the learning to life and helped me understand the impact of trauma from a range of perspectives. The broad variety of lived experiences included in the course added depth and helped me reflect on how trauma can affect people in different ways.