CACHE Alumni

By signing up for free membership, you’ll join our community of care, health, and education professionals and be added to our mailing list. You’ll receive our monthly newsletter, Aluminate magazine, event invitations, and updates on new features. Membership also gives you access to the NCFE Learning Hub, where you can explore exclusive CPD content and earn digital badges.

Membership is free and easy to join using the sign-up form at the top of this page. You won’t need to provide any payment or card details, and you’ll gain access to exclusive CACHE Alumni CPD content. From time to time, we may also share additional CPD courses through our communications or the Learning Hub. Some of these are paid for and sit outside your membership, but you’re free to explore and enrol in those that suit your needs.

CACHE Alumni is intended for people who work within or who are seeking employment in a health, education, early years, or social care role. You do not need to provide evidence that you meet any specific criteria to sign up for free membership.

We host quarterly events. Each session explores a key topic in care, health, or education, with expert speakers sharing practical insights you can apply in your role. You’ll receive email invitations with everything you need to register and take part.

Digital badges are online credentials that recognise your achievements, skills, and completed learning. You may earn them by taking part in events with practical activities, completing online courses, or demonstrating specific competencies. Unlike traditional certificates, digital badges are interactive and shareable. Each badge includes details of what you did to earn it, helping to clearly evidence your learning and skills. They’re a valuable way to showcase your achievements on your CV, portfolio, and professional profiles. When you’re awarded a badge, you’ll receive an email with instructions on how to access it, add it to platforms such as LinkedIn, and share it with others.

If you’re having trouble logging in, try using the ‘Forgot your password?’ option on the login page. Make sure you enter the same email address you used to sign up for CACHE Alumni – the one where you receive our communications, such as monthly newsletters. If this doesn’t resolve the issue, please refer to the next question below.

There are a few reasons why you may not be able to log in – try the steps below:

1. Check your email address
Make sure you’re using the same email address you used to sign up for CACHE Alumni.

2. Reset your password
Use the ‘Forgot your password?’ option on the login page. If you don’t receive a reset email, it may mean you don’t yet have a Learning Hub account – even if you are signed up to the mailing list.

3. Check your invitation email
If you signed up using the form on this page, you should have received an email from the NCFE Learning Hub inviting you to join the CACHE Alumni group. To activate your access, follow the link in that email to create your profile and set
a password. Once completed, try signing in again.

4. Still no access?
If you haven’t received an invitation email, or you signed up before November 2025, it’s likely you don’t yet have a Learning Hub account. To get access, simply complete the form on this page. You’ll then receive an email invitation – once you’re signed in, you’ll be able to access CACHE Alumni content in the catalogue.

It’s likely that your account has not been added to the CACHE Alumni basic members group. To gain access, you can try completing this form to receive an email inviting you to the group, which will then update your existing account. Once signed in, check the Catalogue to see if the CACHE Alumni branded content is now available.

If this doesn’t work, email [email protected]

If you’ve purchased a course but can’t access it, here’s what to check:
When buying a course through the store, you’ll be asked to sign in to the Learning Hub or create an account before completing checkout. If your purchase was successful, you should receive two emails from the NCFE Learning Hub:

• A receipt confirming your purchase
• A confirmation email giving you access to the course.

These will be sent to the email address linked to your Learning Hub account.

If you’ve received these emails: Make sure you’re signing in with the same email address and check the ‘My Learning’ section of the Learning Hub to access your course.

If you haven’t received these emails: It’s likely the checkout wasn’t completed or the payment wasn’t successful. Please try purchasing again, ensuring you complete all steps and receive confirmation.

Still having trouble? If you’ve completed your purchase but can’t access your course, contact [email protected] with your name, email address, course title, and date of purchase.