Multi-factor authentication (MFA) verification codes - some Portal users may experience delays receiving MFA verification emails, which could result in codes expiring before use. Our checks confirm emails are being sent successfully. If you are experiencing issues, please check your Spam, Junk, and Quarantine folders and ensure emails from "[email protected]" are permitted by your organisation's email filtering policies.
Remote invigilation centre approval
Centres must have prior authorisation from NCFE to offer remote invigilation for external assessments sat through our online assessment system, Surpass.
Centres must already have the below approvals in place before approval for remote invigilation can be considered:
- Approved NCFE centre – please complete the approval process if you do not have this in place.
- Approval for the relevant qualifications – please complete the approval process for the relevant qualifications if you do not have this in place.
- Set up as an online assessment centre – please complete the form to request approval if you do not have this in place.
We will also gather information in the below approval form on numbers of learners and dates of assessments, for monitoring purposes.
*Please note: this form is not for learners. If you want to sit a remotely invigilated assessment, contact your centre directly.