NCFE Level 2 Certificate in Understanding Retail Operations
Ref:
601/3338/7
Sector:
Retail and Commercial Enterprise
Features:
Teaching materials available
Registration & certification fee:
£62.00
Level:
Level 2
Minimum entry age:
16
GLH:
118
TQT:
180
Credit value:
18
Return to Search
Support materials
Qualification specification (PDF | 612 KB)
Qualification specification (Word) (DOCX | 448 KB)
Qualification factsheet (PDF | 108 KB)
Support Handbook (PDF | 327 KB)
Teaching materials
NCC resources
Refer to external link
Learning Curve Group resources
Refer to external link
Unit breakdown
Understanding Customer Service in the Retail Sector (M/502/5821)
Understanding the Retail Selling Process (A/502/5806)
Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business (J/502/5789)
Understanding How a Retail Business Maintains Health and Safety on its Premises (A/502/5823)
Understanding Retail Consumer Law (D/502/5801)
Understand How to Deal With Customer Queries and Complaints in a Retail Environment (J/506/2860)
Understanding Security and Loss Prevention in a Retail Business (K/502/5817)
Understanding the Handling of Customer Payments in a Retail Business (H/502/5797)
Understanding the Control, Receipt and Storage of Stock in a Retail Business (F/502/5810)
Understanding Visual Merchandising for Retail Business (A/600/0656)
Understanding How the Effectiveness of Store Operations Can Be Improved (H/502/5802)
The Principles of Food Safety for Retail (K/502/0178)
Understanding Environmental Sustainability in the Retail Sector (A/602/2317)
Understanding the Fashion Retail Market (M/600/0637)
Understanding How to Manage Stock for Customer Orders in Business to Business Services (D/505/3436)
Understanding the Storage, Monitoring and Replenishment of Fresh Produce in a Retail Outlet (K/600/0653)
Underage Sales Prevention for Retail and Licensed Premises (M/602/2234)
Understanding How Stocks of Newspapers and Magazines Are Controlled in Retail Outlets (Y/600/0650)
Equality and Diversity in the Workplace (K/506/2236)
Equality and Diversity in Society (D/506/2234)