We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, now available each day from 10am - 4pm, on 0191 239 8000/0191 240 8862 and via email [email protected]
Certificates
Here you can find everything you need to know about certificates for NCFE and CACHE qualifications
Replacement certificates for centres
The Replacement certificate form allows centres to request a replacement certificate for NCFE and CACHE qualifications.
Replacement certificates for leaners
The Learner replacement certificate form allows learners to request a replacement certificate for NCFE and CACHE qualifications.
Sample certificates
Our Sample certificates section has example certificates that centres can promote to learners in order to show them what they will receive upon passing NCFE and CACHE qualifications.
Invalid certificate form
Centres can complete the Invalid certificate notification form if a certificate has been issued and the learner does not have a valid entitlement.
Replacement certificates for centres
Replacement certificates for learners
Sample certificates
Invalid certificate form