We are currently experiencing severe operational disruption, and a number of our systems are offline and unavailable. We apologise for any inconvenience this may cause. Please go to our service continuity webpage where you can find a set of FAQs and an enquiry form to support you to submit urgent queries. NCFE Customer Support lines have reopened, and will be open between 10am and 4pm from Monday to Friday, on 0191 239 8000/0191 240 8862 and via email [email protected]
Guides
Support guides
Here you’ll find guides to help get you started with our skills assessment tools and resources. Simply select the product you’re using and your role to find the most relevant guide to support you.
Select your product:
PDFs from this page: https://www.skillsforward.co.uk/support-centre/guides/
Skills Builder
Skills Portfolio
Skills Review
Skills Work
Select your role:
PDFs from this page: https://www.skillsforward.co.uk/support-centre/guides/
Learner Guides
Tutor Guides
Admin Guides