Planned Portal downtime
The Portal will be unavailable from 4:30pm on Friday 30 October until 8:30am on Monday 2 November. This is to support preparations for the integration of Active IQ with NCFE.
Remote invigilation support
Learners are now able to complete online/onscreen external assessments at home using our remote invigilation solution.
Remote invigilation allows a learner to be observed via audio and visual links when completing their online/onscreen external assessment at home.
The remote invigilation platform is safe and secure and ensures the security of the external assessment and the learner. Remote invigilation is provided by Surpass using record and review, where qualified and DBS-cleared Surpass invigilators observe every onscreen/online external assessment.
Remote invigilation centre approval form
Qualifications available for remote invigilation
- CYPOP 5
- NCFE CACHE Level 3 in the Principle and Practice of Dental Nursing
- NCFE Level 1 Functional Skills in Maths
- NCFE Level 2 Functional Skills in Maths
- NCFE Level 1 Functional Skills in English
- NCFE Level 2 Functional Skills in English
- NCFE Entry Level 3 Digital Functional Skills
- NCFE Level 1 Digital Functional Skills
How does it work?
- Learners are still booked in advance of their online/onscreen external assessment through Surpass
- Learners will complete their online/onscreen external assessment on Surpass
- Learners will be remotely invigilated by Surpass record and review function
- Remote invigilation observes the learner via their webcam, screenshare and mobile device. Watch the Surpass video to find out more
- All remotely invigilated online/onscreen external assessments will be reviewed and any violations to our Regulations for the Conduct of External Assessment, Centre Instructions for Remote Invigilation and Qualification Specific Instructions Document (QSID) will be investigated by NCFE and raised with the centre.
What are the benefits?
- Centres will save time and resource – book the learners for the online/onscreen external assessment, provide learner instructions and we’ll do the rest
- Flexibility of assessment timings – learners can be booked within a 6-week window, any time, any day
- Safe and secure – technical support to learners 24/7
- Quick approval – within 48 hours
- Cost effective – costs are minimal compared to face-to-face invigilation
- Results released within 6 working days* of the upload of the online/onscreen external assessment (*subject to awarding)
What’s the cost of remote invigilation?
To find out the cost of remote invigilation, please see our fees guide.
Follow the below steps for what you need to do
Step one – remote invigilation approval
- Get remote invigilation approved within 48 hours
- Complete the remote invigilation approval form
- Complete the NCFE approval form if not already an approved centre
Step two – get prepared
- Read the documents, see tile on right side of page
- Watch the videos, see tile on right side of page
- Speak to your nominated Account Executive
- Check learners have the minimum system requirements
Step three – bookings
- Read more on how to make bookings
- Bookings can be made 48 hours before the planned online external assessment
Step four – support your learners
- Talk learners through the process and support them to ensure they understand invigilated conditions
- Provide learners with the instructions and all necessary documents
- Share the videos with learners
- Make sure learners receive a system check email and their live assessment email
Step five – during the onscreen external assessment
- Learners can access live chat support with any technical issues
- Learners should raise with you any unresolved technical issues
- Learners complete their online external assessment
Step six – after the onscreen external assessment
- External assessment will be marked by NCFE
- Remote invigilation recording will be reviewed by Surpass
- Any violations will be investigated
- Results will be released
- Post results service available where applicable
- Book a re-sit if required
Support
For any support please contact our dedicated Remote Invigilation Customer Support Team on 0191 240 8829 or email [email protected].