EPA Standard
Leisure Duty Manager
Leisure Duty Managers run the day-to-day operations of leisure facilities, which may include swimming pools, gyms, sports halls, crèches, soft play areas, health suites, climbing walls and outdoor tracks.
They make sure facilities are ready for planned activities and kept to high standards of safety, cleanliness and efficiency.
Duty Managers lead teams such as lifeguards, receptionists, coaches, fitness staff and crèche workers. They manage performance and support staff development to keep teams motivated and working to a high standard.
Level 3 
£5,000 
15-18 months
Why NCFE?
We’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.
Entry: undertake the Disclosure and Barring Service process and provide the result.
End-point assessment
The end-point assessment (EPA) for Leisure Duty Manger contains three methods of assessment:
Project
The apprentice will complete a Project and present their findings in the form of a 2,000 to 3,000 word Project Report. The Project will be set by NCFE and agreed with the apprentice and their employer. The Project aims to give the apprentice the opportunity to identify and propose how an improvement could be made to the way their organisation operates.
Grading: Fail, pass or distinction.
Presentation
The apprentice will deliver a presentation their employer and the Independent End-Point Assessor (IEPA) with a focus on their personal development throughout their apprenticeship. The Presentation will last for up to 30 minutes, with an additional 10 minutes allowed for questioning by the IEPA following the conclusion of the Presentation.
Grading: Fail, pass or distinction.
Professional Discussion
The apprentice will complete a Professional Discussion with an IEPA. The Professional Discussion will take place after the Project and Presentation and will focus on any knowledge, skills and behaviours (KSBs) which have not been demonstrated in the Project or the Presentation. The apprentice will be given the opportunity to use additional materials and their Personal Development Plan to support their responses. The Professional Discussion will last for a maximum of 1 hour 30 minutes.
Grading: Fail, pass or distinction.