EPA standards – business services | NCFE

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Business services

We offer a range of apprenticeship standards in business services. 

Business services apprenticeships provide a structured route to developing a skilled workforce by combining practical, on-the-job experience with off-the-job learning. This approach supports the achievement of professional qualifications while equipping apprentices with the knowledge, skills and behaviours required to contribute effectively to organisational success.

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Getting to know the Level 2 Administration Assistant apprenticeship assessment standard. 

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Apprenticeship assessment standards

You can find our reformed Apprenticeship assessment standards in business services here. We will be updating these regularly as more standards become available. You can also see the status of reformed apprenticeship assessment standards here. 

Administration Assistant
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End Point Assessment Standards

As an award-winning end-point assessment organisation (EPAO), we continue to deliver our market-leading EPA service for existing apprenticeship standards. We will also support the transition to reformed apprenticeship assessment models as new standards are introduced.

Business
Administrator
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Customer Service Practitioner
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Customer Service Specialist
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Employability Practitioner
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