We're supporting lots of customers at the moment, and are experiencing higher than usual volumes of contact into our Customer Support team. We'll get back to you as quickly as possible and we want to thank you for your patience during this time. If you need support with moderation, please visit our moderation webpage.
Evolution of the Business Travel Industry
Ref:
F/617/8164/UNIT
Sector:
Leisure, Travel and Tourism
Registration & certification fee:
£15.50
Level:
Level 3
Minimum entry age:
16
GLH:
18
TQT:
0
What does this unit cover?
In this unit, learners are introduced to business practices and business models that operate within the travel management industry. It will cover basic business management principles and how to work effectively in management teams, to achieve the organisation's business goals, mission and objectives. Learners will be asked to identify and recognise the importance of the service sector in the global economy and how the sector has had to evolve alongside and embrace emerging technologies. The unit also explores change management through the principles of John Kotter’s 8 Step Process and takes a look at the future of the travel management industry.
Who is this unit suitable for?
This unit is suitable for learners aged 16 and above.