Post-results
Please use the categories below to find the relevant answer to your question.
You can visit our post-results webpage.
Please contact our Customer Support team by emailing [email protected]
or dialling 0191 239 8000.
No, our reviews of marking do not include individual learner feedback.
Fees are applicable to all access to scripts services and clerical checks. You'll be charged a fee for a review of marking if there is no change to the assessment score, but if the paper grade changes, the fee will be waived. See our fees and pricing guide for more information.
Yes, learner consent must be obtained prior to submitting a request.
Yes. A grade can increase, decrease, or stay the same after a review of marking.
Our Chief Examiners publish reports on assessments, and these are available to view from the day of results release to learners. These can be accessed on our qualification pages on our website.
Yes, we've aligned our post-results timescales and submission deadlines with JCQ.
Yes. Details of our appeal policy can be found here on our website.
Access to scripts is only available for our T Level and V Cert qualifications. Find out more on our access to scripts webpage.
You can request an expedited review of marking for T Level qualifications only. Please see timescales for all qualifications, including expedited T Level requests, on our post-results webpage.
Please email us at [email protected].