Philip Le Feuvre
Chief Executive Officer
Philip is NCFE’s Philip is NCFE’s Chief Executive Officer. He currently continues to oversee operations and government programmes, whilst recruitment continues for a Chief Operating Officer.
Tell us a bit about you
I’m from Jersey, and still very proud of the island, but now live in London. Outside of work, I enjoy reading, cycling, and climbing. I'm also a Trustee of the Helena Kennedy Foundation and a Governor for the London South East Academy Trust, a group of primary and secondary schools in south London.
Tell us a bit about your career
I started my career as a primary school teacher, spending my first two years were in schools in Hackney, North London. It was a very steep learning curve, but the experience taught me a lot about the role education can play in transforming lives and tackling social inequality. I later moved into consulting, working in PwC’s strategy team in London and then Sydney to help clients across the schools, further education, higher education and employment sectors. This included working with governments on domestic and international qualification reform.
I joined NCFE in 2020 and the sense of purpose, commitment and passion of colleagues means I haven’t looked back.
Why NCFE?
As a primary school teacher, I felt very connected to the young people at my school and in my classes, but being unable to influence the system as a whole was frustrating at times. When I moved to PwC, I was able to work directly with government on education policy and qualification reform, which had significant implications for the system over there. I find working at NCFE incredibly motivating as our products and services have a direct impact on learners and we have the scale and reach to influence the system to improve it.
I find working at NCFE incredibly motivating as our products and services have a direct impact on learners and we have the scale and reach to influence the system to improve it.
Senior leaders in GOVERNANCE, GOVERNMENT PROGRAMMES AND OPERATIONS
Head of Governance
I joined NCFE in 2007 as Personal Assistant to the CEO when there were only three senior leaders and myself. Over the years, I have had the privilege of being part of the organisation’s evolution and growth. We now have a larger Executive team, with over 20 members of the Senior Leadership Team supporting NCFE and its subsidiary, ActiveIQ Limited.
The Governance team has also grown to reflect the organisation's priorities and reports directly to the CEO.
Our Governance function provides comprehensive support to the Board of Trustees and Executives. We also handle company secretary duties and provide governance support for various meetings, including those with senior colleagues. As a small team, we work closely with the Executives to set up and implement corporate governance frameworks. Our goal is to maintain statutory and charity compliance while upholding the highest standards of governance.
Born on the Northeast Coast of England, I’ve lived here my whole life, except for a brief period in Surrey. I’m fortunate to enjoy the coastline and have easy access to the Northumberland countryside – I love to embrace the practice of ‘Shinrin-yoku’ and recharge through the great outdoors.
I take great pride in supporting my son at his Saturday football and Sunday rugby games. For ‘me time,’ I practice yoga, keep fit, and spend quality time with family and friends.
DIRECTOR OF GOVERNMENT PROGRAMMES
I first joined NCFE in February 2020 as Director of Strategy, Policy and Insight. This position very much built on my previous career as a Senior Civil Servant working primarily on education policy at the Department for Education (DfE). Following a recent restructure, my new role gives me a broad remit – from leading the T Level Programme team, through my old stomping grounds of research, policy and strategy, to the cutting-edge work of innovation and investments and Campaign for Learning. I also had some involvement with initial policy on T Levels when I worked at DfE, so it’s fascinating to be part of policy in practice.
I love working in NCFE because, whatever challenges we face, I know I am working with people who believe in the power of learning to change people’s lives for the better and are committed to bringing their very best.
When I am not at work, I like being outside in the lovely Norfolk countryside, reading, baking and, curiously, doing less attractive outside jobs such as clearing the gutters!
DIRECTOR OF DELIVERY
As Director of Delivery at NCFE, I have strategic oversight of our end-point assessment (EPA) business and ensure that it operates with a customer focus and high-quality delivery at its forefront. I joined NCFE in 2018 as part of the EPA team and witnessed our very first apprentices cross the threshold into EPA in my first year – with the rapid evolution of the department supporting thousands of apprentices to success ever since.
I’ve worked in education for almost 20 years and have been employed by national and regional training providers, helping to deliver apprenticeships and traineeships. I’ve also worked for awarding organisations, providing external quality assurance services across multiple colleges and private training providers. At every stage of the apprenticeship journey of which I have been lucky enough to influence and provide support, I have felt a great reward.
Outside of work, I enjoy spending time with my husband and daughter. I’m also really fortunate to be a trustee for a local charity, LegaCare, which offers free legal advice and continued support to critically ill patients.
HEAD OF CUSTOMER SERVICES
I joined NCFE in 2021 as Head of Customer Service, responsible for the delivery of world-class service through our Customer Support Team. We handle customer contact through several channels, using feedback and insight to drive business and process improvements to enhance the overall experience.
Before joining NCFE, I worked for npower for almost 20 years in a variety of different customer service roles, before leading large contact centre teams there. I’m passionate about the power of great customer service and how this can be delivered through people engagement, coaching and development. I enjoy helping people to be the best that they can be, and we have a great opportunity at NCFE to influence this, both through our people and through society.
I’m originally from Darlington, and now live in Washington with my wife. I have two girls, and we have quite a large, blended family. I am a fan of all kinds of music and have built up a decent record collection over the last few years. I enjoy cycling and we love to travel.