What does this unit cover?

In this unit, learners will explore and understand the principles of competitive travel management, how travel management companies increase their productivity and how they deliver world-class customer service. They will also learn how technology is being utilised to meet client demand. This unit will also focus on how travel management is evolving as the industry moves away from corporate-centric to traveller-centric travel programmes.

Who is this unit suitable for?

This unit is suitable for learners aged 16 and above.