If you’ve recently found out that your centre is closing, we’re here to support you with your next steps. We understand this may cause some uncertainty, but we want to ensure that no learner is left behind. Read more.
Exams Officers
Your monthly update (April 2025)
Below you’ll find your monthly update for April 2025.
VTQ timely delivery of results
The window for the second term-time checkpoint closes on Friday 2 May 2025. Visit our timely delivery of VTQ results webpage for more information on the actions you need to take and where to find support.
Assessments and results
Updates to our post-results services
We’ve made changes to how you request post-results services, to make the process easier for you and your learners. We’ve made it easier to request:
- enquiries about results, including a clerical check and review of marking
Following the release of external assessment results, you can now submit your requests via the NCFE Portal. Find out how to do this on our assessment results and queries webpage.
Remote invigilation requirements: learner IDs
For any external assessment sat through our remote invigilation service, it's an essential part of the process for the learner to have a valid ID available and ready to display it clearly to the system when prompted. The ID is needed so when the recording of the assessment is reviewed, we can verify that the learner is the person named on the booked assessment.
We have clear guidance on which forms of ID are accepted by NCFE, and guidance on how to display the ID when prompted by the system, to allow the ID to be reviewed and the learner verified for their assessment. Download the guidance document.
It's crucial that you ensure your learners are aware of the need for this before they sit their remotely invigilated assessment.
If we're unable to verify who the learner is, due to invalid ID or an unclear ID image, this will lead to delays in them receiving their results and may lead to their assessment being disqualified. Please contact our Customer Support team through Live Chat on our website or by email at [email protected] if you have any queries.
T Levels
- View our latest T Level communications.
V Certs
- View our latest V Cert service messages.
Bite-size videos to support you
We’re creating a series of bite-size videos to support exams colleagues, some of which are already available on our YouTube channel. These detail some common themes or areas of difficulty and will also provide updates about our Portal User Guide.