Multi-factor authentication (MFA) verification codes - some Portal users may experience delays receiving MFA verification emails, which could result in codes expiring before use. Our checks confirm emails are being sent successfully. If you are experiencing issues, please check your Spam, Junk, and Quarantine folders and ensure emails from "[email protected]" are permitted by your organisation's email filtering policies.
Mandatory policies and fees
NCFE fees and pricing 2026-27
Our approved centres must deliver our products in accordance with the Centre Agreement and other mandatory policies.
You can find all of our mandatory policies listed below.
Disclaimer: Submission of Original Documentation
To protect personal information, please do not send original documents to NCFE via post. We cannot accept responsibility for the loss, damage, or return of any original documentation sent to us.
Where documentation is required, we request that you provide certified copies or high-quality scanned versions instead. This approach helps protect your documents and ensures a more secure and efficient service.