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EPA Standard

Payroll Administrator

Level 3     £9,000     18 months

1. What the role entails

Payroll Administrators will typically have responsibility for setting up and operating the payroll within the organisation in which they are employed or on behalf of another organisation. The role may be located within a business/organisation or in a payroll bureau, bookkeeping or accounting practice, or professional services company. The job may sit within the human resources or finance function.

In medium to large organisations, a Payroll Administrator may work as part of a team, often reporting to a team leader, supervisor or manager. In smaller organisations, a Payroll Administrator may be a stand-alone role with sole responsibility for the payroll function. Additionally, and depending on their role within the organisation, a Payroll Administrator may also have responsibility for the accurate and timely completion of routine and non-routine payroll-related calculations and other information.

The main duties may typically include:

  • Gathering, creation and processing of payroll-related information to ensure employees are paid on time and accurately. This will be via payroll software, though its use must be accompanied by the ability to perform this manually
  • Compliance with legislative and contractual obligations
  • Internal and external reporting of payroll information to deadlines
  • Effective and appropriate communication with employees and relevant stakeholders
  • Working to relevant ethical and professional standards in a legislative and regulatory environment that is constantly changing.

2. On-programme assessment

Apprentices must spend a minimum of 12 months on-programme and have a minimum off-the-job training. Before entering Gateway, the apprentice must complete the following on-programme assessment requirements:

  • Level 2 Functional Skills English and maths or equivalent qualifications.

3. Gateway requirements

The end-point assessment (EPA) period should only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard and they are deemed to have achieved occupational competence. In making this decision, the employer may take advice from the apprentice’s Independent Training Provider (ITP), but the decision must ultimately be made solely by the employer.

4. End-point assessment

The EPA for Payroll Administrator contains three methods of assessment:

Multiple Choice Question (MCQ) Test

This is a closed-book assessment, comprising of 50 equally weighted questions relating to the Payroll (core) and Payroll (pensions) knowledge criteria. Each question will have 4 answers, with only one correct option. All questions will attract one mark.

Grading: the MCQ Test will last for 2 hours and is graded Fail or Pass.

Role simulation

The apprentice will be presented with a series of tasks related to a fictitious organisation. The overall purpose of the Role Simulation is to synoptically test whether the apprentice is able to gather and analyse the necessary data to be able to perform manual payroll calculations down to net pay, assessing their payroll technical knowledge. Further, the Role Simulation will allow the apprentice to demonstrate that they can communicate payroll information.

The Role Simulation will last for 3 hours (+/-10%) across one working. The apprentice may have up to 3 breaks, each with a maximum of one hour’s duration. The assessment is open book, so the apprentice will be allowed to bring in any reference material which they believe may be appropriate, and will be allowed access to the internet for research purposes.

Grading: the Role Simulation is graded Fail, Pass or Distinction.

Professional Discussion

The apprentice will be presented with a series of tasks related to a fictitious organisation. The overall purpose of the Role Simulation is to synoptically test whether the apprentice is able to gather and analyse the necessary data to be able to perform manual payroll calculations down to net pay, assessing their payroll technical knowledge. Further, the Role Simulation will allow the apprentice to demonstrate that they can communicate payroll information.

The Role Simulation will last for 3 hours (+/-10%) across one working. The apprentice may have up to 3 breaks, each with a maximum of one hour’s duration. The assessment is open book, so the apprentice will be allowed to bring in any reference material which they believe may be appropriate, and will be allowed access to the internet for research purposes.

Grading: the Professional Discussion is graded Fail, Pass or Distinction.

5. Grade aggregation table

MCQ Test

Role Simulation

Professional Discussion

Overall grade

Fail N/A N/A Fail
Pass Fail N/A Fail
Pass Pass Fail Pass
Pass Pass Pass Pass
Pass Distinction Pass Pass
Pass Pass Distinction Pass
Pass Distinction Distinction Distinction

Assessments must be completed in this order. The apprentice will not be permitted to move to the next assessment method until at least a Pass is achieved.

6. Completion and certification

We’ll activate certification once the apprentice has successfully completed all EPAs, and the IEPA has verified this. Working with the apprenticeship certificate issuing authority, we’ll ensure the apprentice receives their certificate.

7. What next?

Completion of the Payroll Administrator apprenticeship may provide progression opportunities to more senior positions such as Team Leader, Supervisor or Manager within Payroll, or to move to related roles in departments such as HR, Finance or Pensions. It may also be possible to advance to the Level 5 Payroll Assistant Manager apprenticeship.

Why NCFE?

We’re an approved End-Point Assessment Organisation (EPAO) specialising in EPA delivery across health, education, early years, digital, social care, finance and business apprenticeship standards. We offer flexible and reliable EPA solutions supported by sector expertise, guidance documents and proactive service and support.

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