Our LiveChat, email support and phone lines will be unavailable from 1-3pm on Tuesday 5 December as colleagues are attending an important business update and training event. If you have a T Level query during this time, you can email [email protected] or call 0191 240 8862. All other queries will be answered as quickly as possible after this time.
Keeping end-point assessment (EPA) on track
We’re committed to supporting our customers every step of the way. During these challenging times, we’re proud to demonstrate that commitment and offer you more when it comes to EPA.
Supporting you digitally
To keep end-point assessment accessible and on track, we’ve proactively worked with our regulators to enable flexibilities and expanded our digital solutions so that all assessments can now take place remotely.
Our digital first approach allowed us to respond quickly to the changing situation presented by COVID-19 and meet the needs of providers, employers and apprentices, with proctoring successfully implemented straight away.
In recognition of the additional cash flow challenges many organisations are facing, we’ve reduced our prices where flexibilities have been applied and extended our payment terms to support you.
EPA Plus webinars
Sign up to our upcoming webinars to stay in the loop and take a look at our previous sessions.
System links and support guides
We’ve created a number of support guides to assist you in using our systems for EPA admin and delivery, including guidance on remote EPA.